About Our Survey

We Believe That Great Service is The Best Medicine

At Premier ER & Urgent Care our premise is straightforward: setting expectations high and delivering on them every day.

To that end, we survey all patients who provide a valid email address and/or phone number, typically within 24-48 hours after their visit. The star ratings you see are calculated by an average of responses to the question "likelihood to recommend to a friend or family" regarding their recent care by a provider at that location. Actual provider comments are displayed while preserving patient confidentiality.

Through continuous improvement based on constant review of real patient feedback, our commitment has led Premier ER & Urgent Care into a category of its own for providing quality care with an extraordinary patient experience.